The National Field Selling Association (NFSA) is a trade association founded in 1987 to enhance the image of the direct selling industry. The Association's business is conducted by elected voluntary officers and directors who establish NFSA goals and objectives.
Association members are committed to fundamental fairness in the treatment of all persons involved in the distribution and sale of their products and services. Direct selling is a people business-it involves person-to-person contact at all levels. Courtesy and respect must always be present in dealing with others - from the newest employee or independent contractor to the ultimate purchaser. Customer satisfaction and pride in self achievement are the bedrock of America business and our industry is no different.
As a condition of membership, each member company agrees to comply with the Association's Code of Ethics, and to conduct business in conformity with the spirit of the standards embodied in the Code. This means that consumer complaints must be processed and handled promptly to insure customer confidence. Code complaints must be investigated and resolved in a timely manner in order to maintain a high standard of ethics among industry members.
